Help for RemMedy on iPhone.
Answers to the most common questions. If yours is not here, write to us and we reply personally.
Contact
Email us at remmedy@70six.de. It helps if you include your iPhone model, your iOS version and a short description of what happened. Please do not send us health data we do not need to answer you.
We usually reply within two working days, in English or German.
Frequently asked questions
My reminders do not arrive. What can I do?
In the iPhone Settings under “Notifications → RemMedy”, check that notifications are allowed and “Time Sensitive Notifications” is on. If you use a Focus such as “Do Not Disturb” or “Sleep”, add RemMedy as an allowed app there. Then open RemMedy once so it reschedules all reminders.
How do I restore my Premium purchase?
Open the Premium page in RemMedy and tap “Restore purchase”. Use the same Apple Account you bought Premium with. Premium is a one-time purchase, not a subscription.
How do I move my data to a new iPhone?
RemMedy has no account and no cloud of its own. Your data comes along when you set up the new iPhone from an iCloud backup or a backup on your computer, or when you use direct transfer between two iPhones.
How do I share my readings with my doctor?
Use the export in the app: you create a PDF or CSV file with your doses and measurements and share it yourself, for example via AirDrop, email or a printout. RemMedy never sends anything on its own.
Do I have to connect Apple Health?
No. Connecting Apple Health is optional. If you allow it, RemMedy syncs your own readings such as blood pressure, weight or blood glucose locally with the Health app. You can revoke the permission at any time in the iPhone Settings.
How do I delete my data?
You can delete single medications, entries and measurements directly in the app. To remove all data, delete the app from your iPhone. Copies in old device backups disappear once those backups are deleted or overwritten.
Does RemMedy replace medical advice?
No. RemMedy reminds you and helps you keep records. It does not diagnose and does not recommend treatment. Please ask your doctor or pharmacist about doses or interactions.